Privacy Policy

Chapola (“Chapola”, “We”, “Us”) is committed to complying with applicable privacy laws in the countries where our products are distributed. Protecting your personal data is a priority, and we ensure compliance with relevant data privacy and security laws.

This Privacy Policy outlines what personal data we collect, how we use and disclose it, your control over its use, and how we protect it. We do not sell or trade your personal information but may share it with trusted third parties assisting in our business operations, provided they maintain confidentiality

What Information is collected about you:

Information You Provide Directly: When you use certain functions, such as registering for services or accessing features, we may ask for personal data, including your name, contact number, postal address, email, username, and password.

Automatically Collected Information: When you visit our services, certain data may be collected automatically, including:
a)  Your computer’s Internet Protocol (IP) Address
b)  Browser type and operating system
c)  Web pages and links visited, advertisements viewed
d)  Bandwidth speed and installed software details
e)  Standard server log information
f)  Geo-location data via third-party services to provide customized offers

Information from Other Sources: We may obtain data from publicly and commercially available sources (as permitted by law) and from third-party social networking services when you choose to connect with them.

How We Use the Information We Collect:

a)  General Usage: We use collected data to register users, provide requested services, customize content,and offer personalized recommendations.
b)  Advertisements: With your consent, we may send product updates, newsletters, and promotions via post, email, phone, or SMS.
c)  Statistics & Research: We analyze user data to create anonymous, aggregated statistics for improving our products, services, and loyalty programs.
d)  Product/Service Improvement: Data helps us enhance existing offerings and develop new products and recommendations.
e)  Publishing User Content: If you submit reviews or comments publicly, we may share them in our advertisements or platforms.
f)  Third-Party Sharing: We may share your information with trusted third parties for analytics, customer support, or fraud prevention, ensuring compliance with confidentiality obligations.
g)  Data Security Measures: We implement encryption, access controls, and other security measures to protect personal data from unauthorized access or misuse.
h)  User Rights & Choices: You have the right to access, update, or delete your personal data. You can also opt out of promotional communications.
i)  Retention Policy: We retain personal data only as long as necessary for business, legal, or compliance purposes, after which it is securely deleted.

To Whom Do We Disclose Your Personal Data:

a)  We may employ third-party entities for services like maintenance, analysis, audit, marketing, and    development. These parties have limited access to your data and are bound by confidentiality obligations and relevant data privacy laws.
b)  If you choose to use certain services, you may need to accept third-party developer agreements and
Chapola’s privacy policy.
c)  We may disclose information when required by law, legal proceedings, or to protect the rights, property, and safety of Chapola, its affiliates, business partners, or customers.

Your Choices :

We offer options on how we use your information. You can manage your preferences for promotional communications by following the unsubscribe instructions in our messages or adjusting settings within our services.

Security:

The security of your personal data is crucial to us. We have implemented reasonable physical and technical measures to safeguard your information. However, no digital platform, Internet transmission, or system is completely secure, and we encourage you to take precautions when sharing information online.

Links to Other Web Sites:

Chapola’s services may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. When you access external sites through our services, their privacy policies will apply. We recommend reviewing their policies before providing personal data.

Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices. When significant updates occur, we will notify users via prominent notices on our website or services and update the effective date accordingly.